Report to help maximise the benefits of the smart meter rollout for prepayment users

NEA and EAS release report to help maximise the benefits of the smart meter rollout for prepayment users.

The new report “Maximising the smart meter roll-out for pre-payment customers” captures insights and views from over 130 organisations across the UK who work with low income and vulnerable energy consumers, alongside interviews with key industry and government stakeholders and vulnerable ‘pay as you go’ customers themselves. As well as identifying significant barriers to maximising the rollout for prepayment users, the report calculates there is the potential to create more than £5bn in benefits for households, and more than £1bn for energy suppliers, from the smart meter rollout for pay-as-you-go customers. The report makes six key recommendations to the UK Government, Ofgem and industry to overcome barriers and maximise the potential of the rollout.

The report will be available here.   If you have any questions, please contact NEAs Head of Policy and Public Affairs Matt Copeland