Understanding Radio Teleswitch (RTS) metering and what the switch-off means for people.
The Radio Teleswitch (RTS) service is being gradually retired and it is important for stakeholders to understand what this means for the people you support and how you can help them take action before their meter is affected.
It is vital that anyone with an RTS meter should contact their supplier urgently, as the service is being actively phased out.
The Radio Teleswitch Service Switch off: What you need to know
Support sessions on the Radio Teleswitch
We are hosting a series of support sessions for our members and stakeholders. The sessions will include information from Ofgem and Energy UK, covering:
- What RTS meters are and how they work
- Why and when the RTS service is being retired
- How the switch-off could impact consumers
- What action people need to take
- What has happened so far?
- Questions and answers
The first session was held online and can be viewed below
Radio Teleswitch toolkit
Ofgem has created a toolkit of assets and a user guide these assets can support you in communicating about RTS.